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All ToughBuilt products are protected by a 2 year standard guarantee which can be extended to their 25 Year Limited Lifetime Guarantee by registering the product online within 30 days of purchase.
This guarantee covers against defects in material or workmanship. Normal wear and tear and conditions resulting from accident, misuse, abuse, alteration or improper care or maintenance voids the 25 Year Limited Lifetime Guarantee.
While every ToughBuilt product is built to be tough, it is important to use ToughBuilt products appropriately.
In order to activate the 25 Year Limited Lifetime Guarantee, the item must be registered on the ToughBuilt website, which can be accessed below:
Register Your Product
This extended guarantee is not transferable.
Should one of your items require a repair or replacement as per the terms set out above, it is easy to submit a warranty claim online.
Please be advised the following information is required in order to process your claim:
Once the warranty claim form has been submitted, you will receive confirmation from ToughBuilt and one of their representatives will get in touch as soon as possible to advise further steps.
Warranty Claim Form
For further information and help with warranty claims, please contact the ToughBuilt team directly by completing the Contact Form on their website.