Kärcher products are covered under guarantee by Kärcher (UK) Limited to be free of defective parts and materials for a period of 24 months from the date of purchase (or as otherwise stated at point of sale) providing the product is used for normal domestic duties.
Please make sure to activate your warranty within 30 days of the original purchase date via the Karcher website.
At Kärcher they test every machine before it leaves the factory to ensure they will withstand many years of use, long beyond the guarantee period.
Alongside their strict testing, they offer a manufacturing guarantee on our products. The details for this are below:
The Kärcher Guarantee is a manufacturing cover for your domestic product. This Guarantee shall not apply to defects caused by:
Kärcher (UK) Limited shall not be liable in any event at any time for any indirect or consequential loss or damage.
The rights and benefits under warranty are additional to your statutory rights which are not affected by this guarantee.
In order to initiate the warranty repair process, please email Karcher's helpline team at firstname.lastname@example.org and be sure to provide the following information:
The Karcher warranty is not covered in areas of misuse, neglect, accidental damage, wear and tear, improper storage, installation or careless handling, frost or heat damage.