Returns & Refunds

Should you require to return any product you can within 28 days of the day of receipt of your goods.

Please contact us at webadmin@scottdirect.com with your order number and photographs of the item and we will come back to you as soon as possible.

Refund processing times depend on the original payment method used. Orders paid via PayPal are usually processed on the same day, while credit or debit card payments can take 2-7 business days, depending on the bank's internal processing speeds.