General

Can I purchase from you in store?

Yes, we have Scott Direct trade counters at 4 different locations throughout Scotland.

What payment methods do you accept?

Credit card, debit card, PayPal and Apple Pay are all available at checkout.

How do I sign up for a B2B Customer Account?

Click on the Business Account link shown at the top of our website, then click Apply Now and complete the form.

My first order discount code isn't working.

Please note that you'll need to create an account and be logged in when you apply the code to your cart or at checkout. Please also note the code applies to In Stock items only.

How do I contact customer support?

You can reach customer support via the "Contact Us" tab on the top right of the page or give us a call on 01324 667500.

Is the item I want to order in stock?

Items marked "In Stock" and "Last x Available" are In Stock. Items marked "Estimated 10 - 14 Working Days Delivery" are not currently in stock.

What brands do you carry?

We carry a range of well-known tool and workwear brands, including Makita, Evolution, Portwest, Carhartt, Rotabroach, and ToughBuilt, covering hardware tools, equipment and protective workwear all in one place.

Do you provide warranty on your products?

The majority of manufacturers we carry provide warranty coverage.

Do I need an account to place an order?

You do not need an account to make an order; However, there are benefits to having one.